Good questions. Straight answers.

Yes, where the platform is technically supportable. Existing website management starts at £20/month for limited routine updates and suitable basic care. An initial onboarding/setup fee is quoted individually according to platform, access and complexity. Larger fixes, redesigns and new features are quoted separately. We agree your allowance, scope and costs before you commit.

Yes. I can help with enquiry forms, booking journeys, digital paperwork, simple trackers, design support and small business tools. Tell me what takes up your time. We agree a useful approach and a separate quote before work starts, including any third-party subscription costs.

No. A short message through the website or an email is enough to start. You can explain what you need in your own words, and I will ask any useful questions.

Only after the scope is agreed, the full website has been built privately, and you have reviewed and explicitly approved it. The initial private homepage direction is free, and we do not take payment details for it.

It is one private homepage direction designed around your business, brand and goals — enough to show the proposed look and approach. If you like the direction, we agree the package, scope and terms, complete onboarding, and then build the full site privately for your review.

Managed plans have a 6-month minimum term. After that, they continue on a rolling basis and you can cancel with 30 days' notice.

When the subscription ends, the managed website comes offline. You keep your domain, email, logo, photographs and any business content you supplied. Built By Blackwell retains the managed website design and code unless you purchase it separately through an Own Your Website arrangement or another agreed buyout.

A small change to existing content, such as wording, a price, opening hours, an image, a testimonial or contact details. Essential includes 1 per month, Growth 2 and Priority 4. Unused updates do not roll over.

No. Unused routine content updates do not roll over into future months.

Yes. Own-your-website projects start from £1,500 and are quoted based on scope and complexity.

Monthly only: Essential is £40/month, Growth £70/month and Priority £100/month. The weekly figures are approximate equivalents to help you compare the cost, not a weekly payment option. Billing starts only after you approve the full private build.

We agree your website scope before we build, without a fixed public page limit. If you need something outside the normal scope, such as ecommerce, complex booking, a large content migration or substantial bespoke development, we'll quote it before doing the work.

No, and be wary of anyone who does. Our optional Search & AI Visibility add-on covers the fundamentals properly, but rankings are never guaranteed.

Yes. Bespoke apps and internal digital tools are individually scoped and quoted.

Then we quote you individually. The packages exist to make things simple, not to force a shape on your business.